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Additional support

We're here to help. If you're experiencing changes to your health, going through a difficult life event, finding financial decisions overwhelming, or need extra support for any other reason, please let us know. We'll do our best to tailor our service to your individual circumstances.

Please contact us in a way that suits you

Speak to us by phone

0330 912 1171
Chat with us
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Send us an email
customercare@insurance.mercedes-benz.co.uk
Office hours
Monday to Friday: 9am-5pm
Bank holidays: 10am-4pm
We will be able to help you quicker if you are able to have the below information available when you contact us:
  • Full name
  • Policy number
  • Email or phone number
Please read the policy wording for full terms, conditions, exclusions and excesses.
All Mercedes‑Benz motor and van insurance policies are arranged and administered by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited is authorised and regulated by the Financial Conduct Authority (FCA) with firm reference number 788062. The Financial Services Register can be checked for details of permissions, history and contact details.
Mercedes‑Benz Insurance Services UK Limited is registered in England and Wales under company number 03510012. Registered office: Delaware Drive, Tongwell, Milton Keynes, England, MK15 8BA. Mercedes‑Benz Insurance Services UK Limited is authorised and regulated by the Financial Conduct Authority with firm reference number 311715.
Wrisk Transfer Limited offers insurance products from a range of insurers.
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