Additional support
We're here to help. If you're experiencing changes to your health, going through a difficult life event, finding financial decisions overwhelming, or need extra support for any other reason, please let us know. We'll do our best to tailor our service to your individual circumstances. To help us assist you faster, please have your full name, policy number, and email or phone number ready when you get in touch.
Chat with us
The easiest and quickest way to contact us is via chat.
Office hours
Monday to Friday: 9am-5pm Bank holidays: 10am-4pm
Existing customers
Manage your policy, view & save your documents, make a claim or chat to a member of our team all inside your account.