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Questions? We are here to help. To make sure we can get you to your answer as quickly as possible, please select from the options below.

Need help?

The easiest and quickest way to contact us is via chat. You can also call us on 0330 912 1171.

Make a claim

If you would like to make a claim or speak to our claims specialists call us 24/7 on 0330 912 7877.
Call us

Office hours

Monday to Friday: 9am-5pm
Bank holidays: 10am-4pm

Address

Mercedes‑Benz Insurance
Suite 173 CEME
Marsh Way
Rainham
Essex RM13 8EU

Existing customers

Manage your policy, view & save your documents, make a claim or chat to a member of our team all inside your account.
If you bought Mercedes-Benz Motor Insurance before 1 November 2024 and require assistance or need to make a change to your policy, please call 0345 040 2090.
Please read the policy wording for full terms, conditions, exclusions and excesses.
All Mercedes‑Benz motor and van insurance policies are arranged and administered by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited is authorised and regulated by the Financial Conduct Authority (FCA) with firm reference number 788062. The Financial Services Register can be checked for details of permissions, history and contact details.
Mercedes‑Benz Insurance Services UK Limited is registered in England and Wales under company number 03510012. Registered office: Delaware Drive, Tongwell, Milton Keynes, England, MK15 8BA. Mercedes‑Benz Insurance Services UK Limited is authorised and regulated by the Financial Conduct Authority with firm reference number 311715.
Wrisk Transfer Limited offers insurance products from a range of insurers.
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